We sell these machines. So rather than a brochure, here is what we actually supply and what we do not.
What we are
A D2C premium aesthetic-equipment company with direct OEM factory tie-ups and the authorised Bitmoji distributor in India — genuine product sourced direct from Bitmoji's OEM facility, with no middleman and zero counterfeit risk.
- Genuine, factory-verified units rather than grey-market imports, which typically come with no warranty and no after-sales.
- Properly calibrated components — a claim about working life and reliability, not about what the software can detect.
- A full portfolio across HydraFacial, diode laser, CO₂ fractional, HIFU, IPL, Pico and analysers — so we can tell you a different category suits you better without losing the sale.
- Pan-India, including Tier 2 and Tier 3 cities, with prices published openly at beautyflexworld.in rather than hidden behind an enquiry form.
What comes with a machine
| Our commitment | The limit to know about | |
|---|---|---|
| Installation & setup | Our team handles installation, device setup and software configuration. | Installation terms vary product to product — confirm for your machine. |
| Training | Hands-on staff training, plus educational materials and operation videos. | Academic training is available at extra charge, not included. |
| Warranty | Written warranty covering manufacturing and hardware defects. The A5 is listed at 1 year. | Terms vary product to product. Ask for the document for your exact model — we will not print a period here that might not match it. |
| Software & cloud | Software licence with cloud storage, client files and backstage analytics; backend cloud support keeps the device updated. | Confirm licence terms and how long cloud access lasts for your model. |
| Remote support | Serial-number tracking and remote troubleshooting through the backstage system; dedicated WhatsApp support. | For machines bought from us or our authorised distributors only. |
| Spare parts | Lifetime spare-part availability, orderable from our website. | Parts are chargeable. This is availability, not free parts. |
| Repairs | In-warranty repairs free. | Post-warranty repair is paid, machine couriered to us. |
| Delivery | Pan-India in 5–6 days depending on pincode, with live tracking. | — |
| Payment | EMI available via credit card. | Charges apply. Not an interest-free scheme. |
| Pricing | Listed prices are the normal selling price, published openly. | Prices are pre-tax. The final figure is settled in conversation. |
We do not service third-party machines. If you already own an analyser from elsewhere, better you know that now.
What we will not claim
- These are professional assessment tools for cosmetic and aesthetic consultation. They do not replace medical diagnosis by a qualified physician — that is our own product wording, and we mean it.
- We do not attach accuracy percentages to any indicator.
- We do not present a simulation as a predicted outcome. Skin-age prediction and ageing simulation are projections from today's imaging.
- We do not claim a category is certified. Certification is held per model — ask which certificate names your model.
- We do not hand out other customers' contact details. The same protection applies to you.
- We do not supply other clinics' before-and-after images for you to present as your own.
On payback: our expectation is that a machine like this can recover its cost within a few months — a typical expectation, not a guarantee, and dependent on your consultation volume and how the service is sold. Check the assumptions behind any payback figure, ours included.
How to hold us to this
Ask us for:
- A live demo with a scan of your own face or scalp, and the report as a file you keep
- The written warranty document for your exact model, before payment
- Software and cloud terms: licence or subscription, updates, how long cloud access lasts
- The certificate that names your exact model number
- Any licence or per-report fee, now or later
- Our registered legal name, and confirmation it matches the warranty and the payee
- Delivery timeline to your pincode
If we are slow or vague on any of it, that is a legitimate mark against us.
Message us on WhatsApp or browse the machines and published prices at beautyflexworld.in. If the honest answer is that you should not buy yet, we will say so.
Frequently Asked Questions
Is Beauty Flex the official Bitmoji distributor in India?
Yes - the authorised distributor of Bitmoji AI analyzers in India, sourcing direct from Bitmoji's OEM facility with backend cloud support and dedicated after-sales service.
How long have you been supplying analysers?
Beauty Flex has been a supply partner for dermatologists, trichologists, hair transplant surgeons and professional salon chains since 2020, with over 1,000 clinics served across India.
What warranty do I get?
Terms vary by product. The A5 is listed at 1 year against manufacturing defects; for other models ask us for the written warranty document for that exact model before payment.
Do you deliver outside major cities?
Yes - pan-India delivery, installation and support including Tier 2 and Tier 3 cities. Message us with your city to confirm.